Caldwell College Course Syllabus	Instructor: Arnold Toffler Phone: (973) 618 3459 Office: 4-250 email: Atoffler@caldwell.edu Business / Computer information Systems Division
Caldwell College 9 Ryerson Ave Caldwell, NJ 07006	Office hours: T 3:00 – 4:00 PM, R 10:00 AM – 12:00, F 10:00 – 11:00 AM or by appointment Section 140 – External Degree

CS238 – E - commerce

Electronic Commerce Markets, Methods, Technologies and Economics

Course Objectives

1. Learn about E-Commerce Marketplaces, Products and Services

2. Learn about E-commerce technologies and infrastructure

3. Learn about developing E-commerce businesses

4. Learn about marketing and market research in E-commerce

Course Description

The course provides a survey and analysis of Electronic Commerce or business on the internet. The student will learn key marketing and business concepts of e-commerce, including how global, electronic value chains are built and used. The vast variety of internet marketplaces, global supply chains, and technologies will be analyzed and evaluated. Research projects will allow the student to analyze important e-commerce industries and business trends.

Required Text Books and Materials

1. Turban, Electronic Commerce 2008, 5/E, Prentice Hall, 2008,

ISBN-10: 0132243318

Examination and Project Schedule

Project	Percent of Grade	Due Date
Exam - EC Overview, Consumer Retailing	20%	2/14/2008
Market Analysis Report	20%	3/6/2008
Exam - Business and Government E-commerce	20%	3/13/2008
Business/Industry Analysis Report	20%	5/8/2008
Exam - Mobile Computing, Auctions, Payments Order Processing, economics and legal issues	20%	5/15/2008

In order to participate in this course, you need access to the Internet in order to use the Caldwell College Blackboard System and the Professor’s web site. You will need to obtain and use a college NetID account. Your College email account and the ability to use email to send and receive messages and attachments. NetID and College email accounts can be obtained from the college IT staff (x2222).

Class presentations, assignments, supplemental reading and other materials will be presented on the instructor’s web site at Caldwell College. The three exams will be based upon the textbook and supplemental readings. The material that will be covered on each exam will be specified on the instructor’s web site. The exams will be taken using Blackboard. In addition, the course requires the completion of two analytical reports. The first report will be a market analysis paper describing your choices for good and bad e-commerce sites. The second report will provide an analysis of a designated business or sector, the size and future of its marketplace, meaningful suppliers, partnerships, support providers and competitors. (Each report should be 8 - 10 pages.) Additional details will be provided for both. The underlying foundation for each report should be the textbook and supplemental readings material. The reports may be printed, submitted on electronic media or emailed to the Professor on or before the due date. No papers will be accepted after the due date. If this occurs, the report grade will be zero. All report and test grades will be numeric. The final grade will be a letter grade based upon Caldwell College guidelines.

Course Schedule

The exams will be based upon the reading materials. It is the responsibility of each student to learn the material for the exams and projects. Class materials, including assignments and class presentations will be on Professor Toffler’s Blackboard and college web site. You will be provided with additional instructions regarding the use of the Blackboard System. The Web Site is linked to the faculty listing on the Caldwell College web site or directly accessible as http://faculty.caldwell.edu/atoffler/. Questions regarding the course materials can be emailed to Professor Toffler. In addition, students may call the Professor or meet during office hours. Students may arrange appointments at other times as well.

Course Week	Date (Week)	Assignment
Week 1	1/14/2008	Chapter 1 Introduction and Overview to Electronic Commerce Technical Appendix A
Week 2	1/21/2008	Chapter 2 E-marketplaces
Week 3	1/28/2008	Chapter 3 Retailing in Electronic Commerce
Week 4	2/4/2008	Chapter 4 Consumer Behavior in EC
Week 5	2/11/2008	Chapter 5 B2B Electronic Commerce
Week 6	2/18/2008	Chapter 6 B2B Exchanges
Week 7	2/25/2008	Chapter 7 E-Supply Chains
Week 8	3/3/2008	Chapter 8 Innovative EC Systems
Week 9	3/10/2008	Chapter 9 Mobile Computing and Commerce
Week 10	3/31/2008	Chapter 10 Dynamic Trading and Auctions
Week 11	4/7/2008	Chapter 11 E-commerce security
Week 12	4/14/2008	Chapter 12 Electronic Payment Systems
Week 13	4/21/2008	Chapter 13 E-commerce Order Fulfillment and CRM support
Week 14	4/28/2008	Chapter 15 E-commerce economics
Week 15	5/5/2008	Chapter 17 Legal, Ethical and Compliance Issues in EC
Week 16	5/12/2008	Final Exam

Policies and Additional Information

All Caldwell College policies and procedures regarding class attendance, behavior, academic integrity, including all remedies and penalties will be followed exactly. These policies and procedures are well documented in the catalogues and other documents. Please consult with me if you have any questions. Please read and follow all rules as set forth in the "Academic Integrity Policy."

Students assume full responsibility for the content and integrity of the academic work they submit. The guiding principle of academic integrity shall be that a student's submitted work, examinations, reports, and projects must be that of the student's own work. In other words, students may not "work together" on graded projects. Students shall be guilty of violating Academic Integrity Policies if they:

1. Represent the work of others as their own.

2. Use or obtain unauthorized assistance in any academic work.

3. Give unauthorized assistance to other students.

4. Misrepresent the content of submitted work.

All tests will be closed book. Tests are constructed primarily from a pool of questions supplied by the textbook publisher and questions that the instructor devises. Questions are selected based on the importance of the topic and the amount of class time spent on the material. If you miss a test, you will be required to take a make-up test. Questions for the make-up test may be more difficult than the ones selected for the scheduled test.

Each Computer Lab has a schedule of hours posted on the door or in the room. Please feel free to use computers in