Jean Bertin Louis

299 S. Harrison Street, Apt 7BW    973-419-5758 (home)            862-368-7456 (cellular)

East Orange, NJ 07018                                                                     JLouis06@Caldwell.edu

 

Objective
To obtain a position where I can utilize my background in information technology and business as a contribution to the overall growth of that organization

 

Education:
Bachelor of Science in Computer Information System with a concentration in Business Administration – Caldwell College, Caldwell, NJ Expected Graduation date: May 2007

 

Technical Skills:
Platforms, Languages, Internet, systems, application: Microsoft Windows, Mac OS, UNIX, Linux, C, C++, Java, JavaScript, PERL, MS Visual Basic.Net, VB and VB Script Visual Studio.Net, HTML Editors, XML, FrontPage, SQL Server database, MS Access, Oracle, Peoplesoft, MS NT Server, TCP/IP, DNS, SNMP, WiFi, FTP, Telnet

 

Software/Other tools: MS Word, Excel, Outlook, PowerPoint, Norton Ghost, experienced in E-commerce, data securities and disaster recovery, system analyses and data management     

                                                                                                                  

Attributes & Work Ethics:

Extensive computer science background, excellent interpersonal skills, good presentation and writing skills, very versatile, able to adapt in a fast-paced and challenging work environments, and good multitasking skills

Honors & Leadership Activities:

  • Stevens Institute of Technology, Certificate for Best Student Hoboken, New Jersey Math Intensive Program 
  • Coordinator, Youth  Events for Mount Olives Church; approximately 300 Youth
  • Vice President of Commuter Council at Caldwell College
  • Member of bilingual Student club at Caldwell College, fluent in English, French  and Creole

 

Work Experience:

 

Computer Lab Manager - Caldwell College, Caldwell, NJ -  Sept 03 – Present
 Participate in various developmental training programs relating to customer services and client support, helpdesk applications, etc, provide various customer service and helpdesk functions such as providing immediate assistance to requests about a range of technology related issues, assist students with various Microsoft Office Automation Programs & Computer, responsible for monitoring institutional security policies, troubleshoot and resolve computer problems

 

Information Technology Assistant - Whole Food Market Inc, Montclair, NJ - Oct 05 – April 06                                                       

Install hardware and software, develop and deliver sale reports to management, provide support for IBM, NCR, and credit cards systems, establish and support all v-mail and e-mail communications, install and maintain network equipment