CS 315 Business Case Example
Caldwell Cardiologist Group
Objective: To implement a web server help reduce phone call time for Doctors, Nurses and Administrative Personnel. To increase patient satisfaction by providing easier access to standard information.
Assumptions:
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2007 |
2008 |
2009 |
2010 |
2011 |
2012 |
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Loaded Salaries |
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Administrative/Nurse |
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$90.00 |
per hour |
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Doctor |
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$300.00 |
per hour |
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Broadband Access |
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$175 |
per month |
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$2,100 |
per year |
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Call Time hours |
100 |
per week |
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5200 |
per year |
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Calls from Refering Doctors |
25 |
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1300 |
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percentages |
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Doctor |
Nurse |
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Saved Hours |
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Questions about
Medical Procedures |
25.00% |
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25.00% |
75.00% |
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10.00% |
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Questions about
medication/prescriptions |
15.00% |
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60.00% |
40.00% |
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5.00% |
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Directions |
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10.00% |
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0.00% |
100.00% |
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15.00% |
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Appointments |
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30.00% |
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0.00% |
100.00% |
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0.00% |
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Other Questions |
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5.00% |
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10.00% |
90.00% |
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10.00% |
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Calls from Refering Doctors |
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15.00% |
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75.00% |
25.00% |
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10.00% |
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100.00% |
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Discount Rate |
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6.00% |
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Number of Patients |
6000 |
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percentages |
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avg loss per year |
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15.00% |
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retained customers due
to web site |
2.00% |
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Est addl
new patients gained |
15 |
per year |
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avg net revenue per
patient |
$2,000 |
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Equipment
/ Communications Costs |
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Server /
Linux OS / RAID |
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$15,000.00 |
$1,000 |
$1,000 |
$1,000 |
$1,000 |
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Routers /
Cables / Switches / Firewalls |
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$7,000 |
$1,000 |
$1,000 |
$1,000 |
$1,000 |
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Broadband
Access (DSL) |
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$2,100 |
$2,100 |
$2,100 |
$2,100 |
$2,100 |
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